Why Is it so difficult to find a Reliable Used Car Dealer in Local Market?

Malaysia’s automotive landscape is increasingly crowded. It almost seems like every week, there are new people and businesses that are “the number 1 car dealer” and “luxury car specialists”. This is an attractive industry because in Malaysia, automotive expenses usually are second only to real-estate financing. Each family has almost 1 car per person, and we are hugely reliant on them as a way of commute.

Unfortunately, for that reason, it is an attractive industry for scammers and dishonest people. We believe as an automotive dealer, once you are willing to sacrifice hospitality for profit, you are in the wrong industry.

Why Is it so difficult to find a Reliable Used Car Dealer in Local Market?

Malaysia’s automotive landscape is increasingly crowded. It almost seems like every week, there are new people and businesses that are “the number 1 car dealer” and “luxury car specialists”. This is an attractive industry because in Malaysia, automotive expenses usually are second only to real-estate financing. Each family has almost 1 car per person, and we are hugely reliant on them as a way of commute.

Unfortunately, for that reason, it is an attractive industry for scammers and dishonest people. We believe as an automotive dealer, once you are willing to sacrifice hospitality for profit, you are in the wrong industry.

Our philosophy behind Cars

Cars to many people can be many things. For some, it’s prestige, to others it’s sheer passion to drive. We understand that more than anyone because this is a business built with passion. We also empathise with the car buying experience- it is not cheap. Luxury cars often take up a chunk of your wallet, and there’s the commitment to finance, and the inevitable maintenance that comes with ownership.

At Western Circle group of companies, we respect you, and your wallets. It is rule number 1 at our company to not tamper with the condition of our cars- no odometer adjustment, no over-promises, and we always try to personalise your purchase to suit your needs.

Reconditioning programme with Western Motor Sports

Pre-Owned vehicles can be hugely volatile, especially if you are buying from a typical used car dealer. It would be impossible to try and play detective and inspect every nook and cranny of the car to determine the actual quality of the vehicle, not the quality that the dealer claims. Many of our clients have shared their negative experience before they became our client.

A common narrative?
“Buying from x place is not “Buy-and-Drive”, but more like “Buy-and-Repair”.

Our vehicles are inspected & reconditioned at Western Motor Sports, with full disclosure provided to the customer before purchase. Western Motor Sports reconditioning program utilizes the latest brand-specific technology- such as PIWIS3 for all Porsches, X-ENTRY for Mercedes-Benz Cars, and Pathfinder for Jaguar & Land Rover Cars. This is done to maintain the consistent quality of our cars.

Key element of Success in Automotive industry

We treat each client with the highest level of respect, integrity & honesty. This is because the secret to be successful in this industry is repeat business. Our relationships with clients are built on the foundation of mutual trust and respect, most become our good friends in the process.

We advertise only incoming or in-showroom stock

There are a few current advertisement trends designed to entice you and catch you off-guard.

Some post photos of cars that are still available for sale overseas.

Some advertisements mislead you by highlighting the financing amount, which is a 20% or more off of actual sale price.

We prefer to focus on authenticity in our advertisements, only advertising cars that have already been acquired by our company, fully prepared for sale.

Diverse group of Companies

Western Circle Group of companies consist of a diverse automotive portfolio that includes Northern Malaysia’s largest Volvo dealership, a Luxury Car dealership in Western Circle, one of the fastest growing and best equipped multi-brand Service Centre – Western Motor Sports, and even a craft coffeeshop called Kopi Chap Tekoh, which is tucked neatly in Malaysia’s first Cars & Coppee concept store.

This diversity allows us to stay up to date with the latest emerging trends, and automotive news. As a direct result, we are able to serve you better, have better value solutions, and allows us to stay objective in serving you.

Hospitality

At the end of the day, Malaysians return to a dealership of their choice for the following reasons- product quality & hospitality. We operate our group of companies with pride, professionalism and personalised service, all in hopes to bring you a one-stop solution for everything Automotive related. Don’t take our word
For more details and support:
Why Western Circle?
Experts in Luxury Used Car Trading
We spend a great amount of time and effort in keeping track with the market and ensuring the price of each of our cars is reflective of its rarity, specification, mileage and condition.
One-stop Automotive Solutions since 2008
Our diverse business has all the necessary facilities, professionals & technical experience to solve your automotive solution.
Good Relationships with Banks
Good relationships with Banks who will provide Automotive financing. Many of our clients change cars regularly, and our relationship with the bank, trust & credibility allow us to provide optimal financing solutions.
Assurance of Quality for Ready Stocks
We advertise is physically available at our showroom, fully prepared for sale and ready to be bought.
Pre-Purchase Inspection
Credible used cars that go through Western Motor Sports inspection & maintenance program before listed for sale. Ensuring consistency & quality in our stock.
  • Cozy customer waiting area and facilities
  • Team of Technical Experts with large breadth of experience in Porsche, BMW, Mercedes-Benz, Volvo, and Toyota
  • 100-pt Inspection checklist provided
  • Features with a fully-independent specialty cafe “Kopi Chap Tekoh”
  • Pick up & Delivery Service available by appointment for when you have a busy schedule

    Strong Testimonials & Repeat Business.

    In the current Malaysian marketplace, where words like “trusted dealers” and faux “transparency” are slung around willy-nilly, our business is built on fine hospitality- authentic care & attention to detail for all our customers.
    For Porsche Owners

    PIWIS3

    At Western Circle, we believe that in order to provide comprehensive Vehicle maintenance, genuine support equipment is essential to provide Porsche Owners of all generations a reliable, accurate & safe Service & Repair.
    For Mercedes-Benz Owners

    X-entry

    We’d love to assist you, our kindest Mercedes-Benz Owners in all types of troubleshooting- mechanical, software, etc. Our technical team is one of the best-equipped on the market, and ready to serve you with our signature brand of Automotive Hospitality.

    For Jaguar Land Rover Owners

    Pathfinder

    Pathfinder is a specialized diagnostics system used by all Jaguar & Land Rover dealers worldwide, providing detailed technical, software & mechanical diagnostics. This allows us to service & repair Jaguar & Land Rovers old & new with accuracy and confidence.
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